We have setup some monitors for peer-to-peer software and such. You can then leverage QBRs as an opportunity to offer your strategic vision. The appliance component of Reporter is purchased as a complete software download (OS included) that can be installed on your own Hyper-V or VMware enabled system. Ongoing communications that let your customers see the value theyre receiving from your managed services. Now, since we already have a utility server at each location, we installed remote collectors at each site that will collect the data and forward it up to our central spiceworks server. This is installed on your workstations/laptops; it is not intended to be installed on your client or prospect sites. Install a Remote Date Collector (RDC) on a computer or server at a client site in under 5 minutes. ALVAREZ & MARSAL, , , and A&M are trademarks of Alvarez & Marsal Holdings, LLC. There is no better time. I have to say that RFT ferrets out more information than Domotz for sure. New devices get attached to, and removed from, the network; software gets randomly added to different machines; trusted visitors get access to the network; employees get hired and fired. All you need is a single Reporter subscription for unlimited use, "end-to-end" automation of recurring IT Assessments for all your clients. Any tips and tricks for other Spiceheads who may be considering using Remote Data Collectors? In the Connections Manager window, click on the New button to create the API connection between IT Glue and Network Detective. The digital copy of the data was then encrypted and shipped to our colleagues in the US to be processed, indexed and uploaded to Relativity for a document review exercise; Provided detailed instructions to a clients IT support to facilitate in the acquisition of several computers remotely. Reporter consists of a software appliance and individual Remote Data Collectors (RDC) for your client sites. However, there will still be instances where onsite data collection will be required, partly down to various factors that we will cover in this article. The remote data collector made it easy. You may also choose to add another collector if your vC Ops server is resource constrained. Network discovery is not a one-and-done process. You can even add notes, instructions, procedures and passwords to streamline servicing the issues and risks found by Network Detective Pro. Definitely the kind of product that can give you a good rep if you know how to use it properly - I used Solarwinds once to solve in about 1 hour an issue that had been dogging an organisation and their vendor for months and had escalated to the Legal stage.The SolarWinds tool I used (It was called Orion Engineer's toolkit, from memory) was a one-off buy for about $1k, from memory - except we got 3 copies of it for free after our company bought Solarwinds monitoring. Having this feature allows us to use the central server for the Portal now as well because there is not as much server usage or downtime due to the scanning. And since theres no limit to the number of scans and reports, you can do more assessments for your clients, more frequently. The bandwidth used does not affect my location very much because I can schedule these to run at off hours, which saves my company &my client's bandwidth. Every Change. Network discovery tools are commonly used to detect network overloading, network vulnerability, server issues, connectivity issues and more. We used to use RapidFire tools Network Detective for a few years. Switch: -sqltimeout <timeout in minutes> Details: Sets the timeout in minutes for MS SQL Server detection and collection on the network. 678.323.1300. With a network discovery tool, you will get an accurate picture of your network health and gain full visibility. Gone are the days of remote machines not reporting correctly or fully. Depending on the needs of a project or client, remote data collections may be a more feasible method of obtaining data from relevant devices. Network Detective - Issue Exceptions Worksheet The purpose of the is document is to outline the steps required in order to include compensating controls for risk affecting issues detected during a Network and Security Assessment and how to prevent those issues from affecting your client's risk score and overall issue score. Frankly, if I only had a few systems to monitor from a remote location and firewalls, latency and bandwidth weren't an issue I would probably just use the server's collector to do that work. Ever since 4.5 we are capable of securing the traffic on the web. More legacy chat applications such as Bloomberg chat have and continue to be easily acquired in a remote fashion. If you have had your Connector for less than three months, we can credit you the full cost of Connector toward your purchase of a Reporter subscription. Yes, you can return a server you purchased from us, providing that you notify us within 30 days of purchase and obtain an RMA. Log into the RapidFire Tools Portal to get on-demand access all risks, asset data, and more. The information Network Glue provides empowers you to advise your clients on high-stakes issues like security. It is not the job of the adapter to perform analytics on the data. Network Glue generates comprehensive network diagrams, allowing you to visualize your clients' networks without any of the manual effort. I'd love to find something less flaky that doesn't cost $500/month. Youll be surprised what SMB customer install on their corporate network. Data from the various scans and worksheets are automatically analyzed and seamlessly integrated into a set of PCI Compliance reports that you can brand as your own. Network Detective Reporter is your ticket to increased productivity through pre-scheduled data collection, and automatic generation and delivery of your IT Assessment reports. Visit my blog for vCloud Management tips and tricks - http://www.storagegumbo.com. The remote data collector has matured very nicely. Should there ever be a question raised around the tampering of a device whilst a remote collection is in process then there are forensic analysis techniques that can be applied to prove or disprove such claims. I don't think I'm a novice, but this project did teach me a lot of new things and any feedback/improvements would really be welcome. When network discovery is enabled, you can track and prevent such unauthorized access. Every Risk. With Reporter, you can automatically run a Network Detective data collector at any frequency, generate any reports from the modules you own, and have them delivered to anyone you designate. We forward any alerts Spiceworks creates to our 24/7 support line and to the Spiceworks helpdesk. In the case where the data collector is in place, things seem to be working fine. For instance, an invalid device connected to your network can be a hacker trying to access your network. Theres no more need to send a technician on site to collect the data, which saves you money. You can order it that way and install it as a Hyper-V or VMware virtual machine, or add a physical server to your subscription and well ship it to you with Reporter pre-installed. 1117 Perimeter Center West Atlanta, GA 30338 Robust tools like Network Glue come with features like network diagramming to give you a visual representation of the network. It's clear about how it functions. I'm a Windows heavy systems engineer. All of the 6 sites are running on Windows Server 2003 Service Pack 2, which incidentally is our respective sites File Servers, the impact Spiceworks has on these Servers is hardly worth the mention. If youre not completely satisfied, let us know within 30 days, uninstall the appliance, and well refund your money. Network Detective is the industry-leading IT assessment tool used by thousands of managed service providers to prospect and close new business, create new revenue-generating services, demonstrate value to customers, and streamline service delivery. Thats why Network Detective Pro gives you the power to independently manage each client on their own schedule. Network Detective PRO Reporter Appliance Remote Data Collector (RDC) silent install NOTES: - Mind all double quotes! And if you included a server from us with your subscription, you can also return that within the same guarantee. Oh and the computers that are on these subnets are all laptops and often move between subnets. To order Reporter, risk free, use the Upgrade button from within the Network Detective application or contact your account rep for more details. The businesses that Iwork with on a repeat basis, Ihave setup with Spiceworks on their server, and setup the Remote Data Collector to send the info back to my central installation. So what did Spiceworks and RDC do for us? I only rolled this out yesterday. But now we do not have to visit every single asset and check for this crap on a regular basis. In addition to network discovery, a network discovery tool should also come with strong automation and network diagramming capabilities. For example, a DMZ where you only want to open a minimum of connections internally or at a distant location where you have limited network connectivity . It's easy to use when it works which is about 10% of the time. Instead of having to pay for an outrageously priced software that I could not afford, or having to remote into these systems individually, Inow get these automatic alerts via email, and can then figure out from there what Ineed to do. Again, any feedback would be appreciated. Default: 60 Requires: -sql Switch: -credsuser Details: The username used to connect to Active Directory if the -ad switch is used. Network Detective Pros unique architecture makes it fully functional for one-off assessments for prospecting and paid projects, as well as for regularly scheduled automated assessments for your managed services clients. As an MSP, we use Network Detective to gather information about current client's network status/setup as well as potential clients to get a handle on what may need to be done. We currently operate a network structure where a Data Center is at the center of our network and all of our locations are connected to it via T1 connections. For EU partners, enter https://api.eu.itglue.com. Local collector will merge/process the info from remote collectors. Script removes the created directory and all trace of the scan. Run Network Detective Automatically Script Sharing As an MSP, we use Network Detective to gather information about current client's network status/setup as well as potential clients to get a handle on what may need to be done. Depending on data volumes, there may be a need for some level of onsite presence. Thats like getting two months free! If you need to schedule more than that you can subscribe to a second reporter. Install a Reporter scan server on your MSP network. Flashback: February 28, 1954: First Color TVs Go on Sale (Read more HERE.) Does it talks/transmits data to internal collector? I tried for over a year with support tickets, emails, and phone calls. Network Detective Pro includes InDoc(TM), a super convenient way to access the data you gathered without printing out reports. This was horrible for bandwith, but it gave us what we needed, sort of, But then Francis (Spiceworks) came along with his initial RDC setup. Create a new set of reports with each scan, or generate reports that you want to regularly review. Let Network Glue generate comprehensive network diagrams for you. Moreover, your network discovery software should be able to integrate with other popular tools in the market. Welcome to the Snap! New customers can order Reporter directly from this web site order page along with any other Network Detective module. PROTECT IT Discover network vulnerabilities before the hackers do. This is where Spiceworks Remote Collector has been instrumental in providing me with accurate remote data collection whereas before, due to increasing demands on the slow lines, I was receiving more scan errors than completed scans, which quite frankly irritated me immensely. When you have network discovery enabled, the data transmission between various devices in your network can be intercepted by a third party. You can run weekly security reports for internal consumption as well as weekly Management Plans to keep tabs on whats been fixed and to document new issues. In the future I am hoping/thinking about setting some of the laptops that seldom are on the network with their own RDC to report their stats through the internet but that will require me to explore opening and forwarding ports on our firewall which I have not looked into yet. We use the network and security modules for assessments prior to proposal and charge for those assessments. Click here to learn more about How It Works. We fully support the hardware and will repair or replace it, if needed, forever! Network Detective Alternative : r/msp by fishermba2004 Network Detective Alternative Can anyone suggest an alternative to Network Detective? Not a fan of the formatting of the reports at all, so it generally takes a lot of time to make them look what I would consider presentable, but does provide a good amount of info. As a result I am looking for ways to decrease the total scan time andthe RDCs are one way for me toaccomplish this. It really isn't the kind of thing you'd want to be paying $6k per year for, year after year, when it just uses incredibly basic network protocols like ICMP, SNMP and DNS to report on networks. Dont let stale passwords put you at risk for credential stealing. An RDC is installed at each client site where it is configured to perform unattended scans on the network. Setting up Remote Collector is incredibly easy, it took me approximately 5 to 10 minutes each to setup 6 remote sites and have those collecting data. The Remote Data Collector has helped me become more proactive for these clients, since I can setup alerts for low disc space, program installations, antivirus out of date or not installed, services stopped, etc. Everywhere. Press question mark to learn the rest of the keyboard shortcuts. This way we are a Pro-Active party, which can provide that little bit of extra to our customers. I have been searching for weeks and nothing comes close. Automate network discovery, documentation, & diagramming. Correct me if I read it wrong. Network data must be gathered periodically without fail. Thank you. We also use the reporter tool to automate quarterly scans and reports for our managed clients. If you want to monitor your network infrastructure, this is the first step you have to incorporate into your system. We use it quite a bit. We use it as a sales tool and for QBR's. Remotely. Setting up Remote Collector is incredibly easy, it took me approximately 5 to 10 minutes each to setup 6 remote sites and have those collecting data. IT asset management ensures that the organization makes the, Vendors play a critical role in the success of, IT Glues suggested documentation and checklists in AutotaskThere are two, Start 2023 the right way! PERSONALLY - I found it pretty expensive for what it is and did not like the contract terms. There is, however, a cap on the number of IP Addresses that you can schedule for external vulnerability scans through Reporter. Collaboration or chat software: Zoom, Teams or Skype are more commonly used within businesses and logs, including chat records, call histories and shared documents can all be secured remotely. IT Service Provider General Networking. Use Network Detective to schedule the time and frequency of the scans, along with which reports you want to automatically generate. This topic has been locked by an administrator and is no longer open for commenting. With this shift in location of employees, the physical location of potentially relevant information is no longer centralised within the four walls of a companys office. He'll be working on Spiceworks Community Update (January 8th, 2010, 6:00pm CST). Emails: online email service providers such as Outlook, Office365, Gmail, and Yahoo, as well as other email providers can all be downloaded remotely in a forensically sound manner using specialist data capture software. - Make some changes to the .yaml files so the scan data will be collected and send over the web to the main SW installation. The information send out by the RDCs is not critical business information, but we do want the best possible security for our clients. This is the point in the conversation where I have to ask - "What are you trying to accomplish with the remote collector?". Knowing your clients networks means that you know their areas of inefficiencies, too. Reporter is a must-have add-on to boost your productivity, whether you order just one of our modules or have them all. But someone in Spiceworld has to know of something that's at least close.Thanks in advance. And with just a few clicks. What features should a network discovery tool have? Alvarez & Marsal has announced the appointment of Nicholas DeLuca as a Managing Director in the Mass Torts practice within its Disputes and Investigations (DI) group. To order Reporter, risk free, use the Upgrade button from within the Network Detective application or contact your account rep for more details. Once the prospect becomes a customer we automate the scans with Rapid fire tools . And, to help guide you in setting up these services, weve created three blueprints that tell you exactly which scans to run, when to run them, which reports to generate and what to do with them. So far I have setup RDCs in the two branch offices and one jobsite. No more manual downloading of the scan data either, and no need to go through the manual report generation process for each assessment, saving you even more time. Iam working for a medium sized construction company (130 workstations - mostly laptops) spread over 3 physical offices and many job sites. The installation instructions provided by the Spiceworks team were clear and concise and I experienced no problems with the initial setups. The Network Glue collector detects all devices on your clients' networks regardless of vendor. Historically, there was never a second thought to the need for a digital forensic expert to be in physical possession of a digital device to preserve its contents. With a remote data collection, these ancillary expenses are not incurred on a matter. Depending on the requirements, a remote collection may still be a viable option but does require additional support from the person in physical custody of the device. Atlanta, GA 30338 However, if they were onsite this may not be possible, and a client may therefore be charged additional fees. This is certainly relevant where devices are spread across geographies. It covers most A/V but is still missing some. There is an almost immediate start to the data collection exercise due to the time saved in travel and setting up equipment at an onsite location. Network Glue gives us the context so the on-call techs can easily zone in on devices and the information they need to very quickly know whats going on., We implemented Network Glue for 3 of our clients so far, and it has already given us a lot of network insights, such as devices and connections, that we never had before. It is necessary to obtain all usernames and passwords with administrative privileges of the device to be acquired. Either way, the system relies on non-intrusive data scanners that quickly pull in and encrypt a massive amount of network, cloud, asset and user data. If youre an existing customer, log into your Network Detective application and click on the Upgrade button in the top right side of the main screen. I have 3 branches using it and reporting back to the main office. The low monthly subscription cost for Reporter is the same whether you download and install it on a physical server you already own or upload it as a virtual machine in the cloud. The downtime sh Hi folks, In a highly regulated environment this relieves me of some burden. At A&M, we have extensive experience remotely collecting and preserving email accounts, cloud storage, mobile devices, computers and servers using a multitude of forensic techniques and tools. That day really shook our office and changed our life and work flow in here. Leave the site walks to us. Microsoft Cloud Scan - Outlook Mail Activity Report and Usage Report shows GUID strings in place of email addresses. New customers should follow the same procedure after purchasing your first module(s) and installing the Network Detective application. I have experience spinning up servers, setting up firewalls, switches, routers, group policy, etc. It even discovers Active Directory environments including the AD role of each workstation and server, and automatically brings in AD users from on-premises or hybrid environments. If you do not know your account rep simply email sales at sales@rapidfiretools.com. Thank you for posting this. Rapid fire tools should be used for your own discovery. Network Detective Pro vs ManageEngine ADAudit Plus What is Network Detective Pro? To install via command line, you will need your Network Detective application credentials along with the Connector ID to associate the Remote Data Collector with during the installation. Most of the jobsites are connected to the main office through a point to point VPN connection. The Reporter software appliance is an add-on to any other Network Detective subscription you have. I pushed out the data collector folders using altiris DS, then set up a scheduled task to run sagent.exe (renamed) at startup and then every 2 hours from 7:00am to 5:00pm. For storage, I may have 2 remote collectors, each for 10 arrays, doing the same things as local collector. . However, based on the size environment you used in your example, there would be no benefit and only added complexity of having multiple collectors. New customers should follow the same procedure after purchasing your first module(s) and installing the Network Detective application. Enter a connection name and your IT Glue API credentials and click OK . I like ND, I use a lot but isn't really designed for out of the box reporting that generates sales. You can also have Reporter automatically generate your choice of Network Detective reports and deliver them via email to anyone on your distribution list. We have also wanted to look into CyberCNS. The reason I have been installing the RDCs is that it decreases the scan time on the main data collector. Network Detective IT Assessments & Documentation General Microsoft Cloud Assessment (MCAM) - Unimplemented Microsoft Control: Integrated Apps Antivirus/Antispyware reported incorrectly. Install the Network Detective application. Network Detective Reporter is your ticket to increased productivity through pre-scheduled data collection, and automatic generation and delivery of your IT Assessment reports. You can then import the scan file directly into the Network Detective Pro application (running on your laptop, or back at the office), to handle the analysis and generate the reports. The Reporter annual subscription costs about $8 a day (less if you take advantage of our pre-pay discount), for unlimited use on all your client networks! Not only does Network Glue automatically document all network devices, but it ensures that these devices remain up to date by refreshing the network periodically. Network Detective Pro - Unable to change data directory - Windows 11. How many devices do you have on each RDC? Be proactive, not reactive. Network Glue diagrams make identifying and troubleshooting issues simple and efficient. Contactless Remote collections are conducted in a manner that reduces person to person contact during the current pandemic situation or where there is a need for a discrete data collection. We have already configured WSUS Server with Group Policy, But we need to push updates to clients without using group policy. Being able to install Spiceworks in a remote location and monitor the machines automatically has saved me a lot of time. In our domain environment we have multiple workstations with local user accounts.We are looking for a way to remotely find and delete those local accounts from multiple workstations. - Install a second Spiceworks at our clients offices. Dont have a spare server with the right specs? New devices such as printers, routers, access points and switches are also frequently added to a network. To install via command line, you will need your Network Detective application credentials along with the Connector ID to associate the Remote Data Collector with during the installation. It's invaluable. - And we can even give in a site name, which we use for our customers company name and filter those into separate groups. I am unclear about the role of remote collector. Watch the short video at right to learn more. Find, track, & know everything in your IT documentation app. We are an IT Service Provider over here and try to deliver the best possible 24/7 IT service to our customers. Cost Savings - directed at a reduced cost due to the limited need for travel charges and expenses for a forensic consultant to travel and attend an on-site address. Speed up your onboarding process. Additional Information This download is a self-extracting zip file and does not require installation when run on client systems. Network Detective Pro includes a software appliance and individual Remote Data Collectors (RDC) that you only need to install on one machine at each client site. All of the automatically-generated reports will be saved directly to the Reporter appliance. we use Domotz for the same purpose. Vul Scanner Manual Deployment. If you where a woman, I would have Spiced you with a kiss. For an additional monthly charge, you can add a small form factor server to your subscription and get the Reporter software appliance pre-installed and ready to plug n play. Copyright 2023 RapidFire Tools, Inc. All rights reserved. Network Detective Pro includes a software appliance and individual Remote Data Collectors (RDC) that you only need to install on one machine at each client site. The simple & smart way to secure your clients' digital footprints. Ive had it for 1.5 years and am going to drop It as soon as the Kaseya rep can stop telling me he has to get contract changes approved. Thank you thank you thank you. Its a sales tool that produces bullshit scare tactic reports. We also have a site 1500 miles away connected via dual T1 connections. IT Assessments & Reporting Made Easy It drives me nuts, it by default doesn't even pick up the AV that we use, so we have to manually modify the reports to even look normal. Network Detective Remote Data Collector The Network Detective Remote Data Collector installs as a Windows Service and is associated with a Connector for Reporter. The data is then automatically analyzed, filtered and can be presented in nearly 100 different reports based on what you need to know .