But then again, I don't know of any timeshare that is like that. Then they sent in Arturo. El Cid has no affiliation with RCI so what I was told in the contract is fraudulent ComplaintsBoard.com is a leading complaint resolution website on the Internet. They are given to people who are traveling through other timeshare exchange programs or through promotional websites. Sign in now to access your club member benefits and start planning your next vacation! All El Cid resorts are fraudulent and scheme off innocent people. I would join a class action suit against El CID. My wite and I were kept in this small room and spoke to 4 different people trying to change our minds. We have used our points for a 3 week Mediteranian Cruise, Caribbean several times, used the Cancun El Cid resort, although Tell me how it is legal to factor in interest in a pay off amount but not factor in the interest you've paid thus far. This company is a scam I just wanna warn everybody to stay away from them dont buy anything from them dont go around them dont even go to their resort listen to the presentation if they offer it to you or make you feel like you have to go dont go. Clients are sent the full contract on a CD to their home address. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! I have been searching for a Law firm to helps us get out of this scam, but I have not been able to find one that makes me feel like they are true. The lady from mexica Betty said if I cancel I can not get money back. RCI says its not them and my wife calls El Cid she bounces back and forth. Where did I go wrong? We were especially interested in the relationship with RCI and were told we could use it the same as El Cid. I cannot no longer afford to pay the Timeshare. We would like El Cid to buy our timeshare points back expires 2028. Its legal name is El Cid Vacation Club S.A. de C.V. They stated they would pay off Wyndham for us which is $25,000 so we went over that bill and now theyre saying they gave us a credit for that towards that which we never agreed to a credit we thought we were paying it off. On five separate occassions, our time share presenter was brought back into the room to reassure us. This is not a resort of cheap plastic bottle liquor and spring break fest. Our reservation was made in June of 2022 for November 2022. Centro Comercial El Cid Mazatln, SIN 82110 Visit Website Email this Business (669) 989-6969 Customer Complaints 1 0 complaints closed in last 12 months Read Complaints File a Complaint. We were also told that the contract did not expire and it does. They own several properties in Mazatln, Cancn-Riviera Maya, and Cozumel. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Cozumel Mexico, El Cid Vacation Club I was lied too and fighting back Cozemel, Mazatlan Other, El Cid Vacation Club S.A. DE C.V. They will play hell getting any more money from me. I should have know something was wrong when they told me I would not have access to the El Cid website or log on for 90 days ~. My wife has to call El Cid who tell us to contact RCI. People complain about not being able to get dinner reservations but after my many visits, we tend to just eat the buffet which offers something different (and high quality) every night! Virtually everything he iold us was false. We were there in March 2014 and they were supposed to buy our Wyndham Timeshare and we bought $105, 000 points which they told us would be about 4 weeks vacation. Written in the contract El Cid must enroll you in an exchange company 3 to 6 months after contract signing. But again, this is not the intention of this timeshare. I had unplanned but necessary back surgery. When we call to make reservations, they are always full. Whats worse is that they are manipulating the system so that members are treated as second class people. I put a deposit of $3000 back in 2015 and pay almost $300 a month towards nothing. Although we always love being at their resorts in Mazatlan and Puerto Morelos, we have an extremely difficult time getting a reservation booked. They never sent any additional late notices, they just cancelled the contract with El Cid stating that we defaulted on the contract. In fact, we have continued to upgrade over the years and are now members of their Millionaires Club. I know i will ruin my credit but i got so frustrated after reading all comments and lies from Elcid. Advertisers above have met our We told him that we liked the idea of a timeshare, but we repeatedly told him that we couldn't afford it. Top 10 Complaints About El Cid Timeshare. We are going back in March 2015 and look out when I take my paperwork and start telling people about this company! Tina C, we were stupid enough to sign a paper & did not get any kind of contract! El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. ASSURE you find all of them in written in your contract. if so, how? Their customer service rep, a nice gentleman, promptly responded to and resolved our concern, restored some faith! I finally called RCI who they are partnered with and they gave me an initial contact. My husband kept asking for the paperwork and they gave it to us in 5 days so we couldnt cancel. The help desk will not return any complaint calls. Yes this is ridiculous. well it took less than 24 hours for the paperwork to come to sign, why is this taking weeks to resolve what you promised us? I also believe it is illegal what they are doing. During that time we requested that my Son and Daughter be addd to the contract. What else can I do? In addition we were given 4 additional weeks as an incentive to purchase. Please advise ayone! Sign In arrivia, Inc. d.b.a. The ones I have found seem to be another scam. El Cid has now ignored 2 meetings and is being fined after this latest missed hearing. What we didn't agree to was a discounted cruise. Thanks, If so what was your experience? From Cedar Rapids. There may be more specific results for "el-cid-vacation" . Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. They are VERY misleading! Also, check out these websites regarding Mexican Timeshare Fraud: You can get MUCH better pricing for other vacations on your own. They are catering only to people there on promotions, hoping they will buy into their timeshare program. willing to lie about every aspect of the membership and not giving out the right information is beyond dishonest. El Cid has NO affiliation with RCI yet it is still listed on their website These guys are nothing buy liars. Before signing your contract, assure you to read and understand all and each one of the points written in the contract. And it is the best deal in Time Share, for sure. Desired outcome: http://www.timesharescam.com/, I don't want to pay any more into this package. Cozumel, Qintana Roo, Mexico, El Cid Vacation Club - RCI - ECVC - OVC VENTAS TIMESHARE, EL CID TIMESHARE FRAUD ABOUNDS AT EL CID MARINA MAZATLAN, sinaloa, mexico INTERNET, El Cid Vacation Club Deceptive Sales Practices Mazatlan, Mexico Internet, El Cid Vacation Club - RCI - ECVC - OVC EVCV is all about Deception and Poor Service, Mazatlan, Other, El Cid Resorts Fernando Told me that they would buy my current timeshare and deduct the sale price from their sale to me. It has been almost a year and nothing. The 90 minute presentation turned into a 3 hour ordeal. this costed us $16,000. As for the "trade points for cruises" I have not found any great deals. El Cid Vacations Club - Beware of this rip off! There was a window to cancel and get a full refund. Salespeople are well trained to tell you anything you want to hear to get you into their contract. Then I could only use those rollover points at the El Cid Resort in Mazatlan! They only have resorrs in Mexico and one or two in Europe. Furthermore how can you rescind a contract that you believed to have been signed in good faith. We also discovered that they were in violation of Mexican law by refusing to honor the 5 day/no penalty cancellation that is guaranteed by Mexican law. Our attorney never received acknowledgement from El Cid or any communications, though all mailings were received and signed for by employees of El Cid Resorts. We try to use RCI and usually there are no reservations open. Tell us why our 2022 points transfered to RCI. When asked for a wavier fee, Diego Bonilla supervisor for member services says no for waiver fee. They own several properties in Mazatln, Cancn-Riviera Maya, and Cozumel. Has anyone had any luck with getting out of Elcid? Customer service at El Cid Vacation club points and reservations. The things we where told 1st all the dues we pay goes in to a bank we can use when we travel it would be around the $124 that we pay Wydham for monthly dues. Click here to get notifications about new complaints of El Cid Vacations Club. Ventus at Marina El Cid Spa & Beach Resort; Ventus Ha' at Marina El Cid Spa & Beach Resort; Hotel Marina El Cid Spa & Beach Resort; Cozumel. They are doing the same thing to our family. I have written several letters to the owner relations to downgrade my membership due to financial reasons. Absolutely Amazing Vacations and Travel, LLC. Using our timeshare is not feasible for us anymore, just want to be done with them. They said we wouldnt have a payment for anything until October 2022. Toll Free. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. Please Help. Please refund my capital and I would like a responds. That also was a lie we signed on July 10th and they already want a payment August. We were Never enrolled in RCI and later told we must join ICE instead. Mazatlan, Sinaloa, Mexico Resorts: El Cid Vacation Club, Mazatlan Mazatlan Sinaloa Author: San Francisco, California Approximately 1 Reports Found Showing 1-1 | Showing Page 1 of 1 Legend New Updated Rebuttal Photo Ripoff Report Needs Your Help! If people want a timeshare, and use or trade the timeshare, they will be very happy. El Cid ripped us of for about $60, 000.00 We went to El Cid Moro Beach for vacation and of course we got suckered into their presentation. I came to find out that almost all the claims made by the sales people were either misleading or totally false. . They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. When we returned home we found out that everything the presenter promised was a lie. We too bought a vacation rental from El Cid. I have tried repeatedly to cancel this contract, it is not what I signed-up for, which constitutes a BREACH. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. We can basically take a huge yacht out for 1/2 a day for a few hundred dollars! Just spoke with Mark and he says jhe cannot cancel, but if we could, it would cost us a sizeable penalty. My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. Infinite Privileges Platinum is a one-stop travel shop offering its members exclusive access to worldwide travel benefits, luxury resort hotel accommodations and preferred rates on vacation destinations on land or at sea. Hello everyone, Picture to follow, Please refund my money since the contract can be alter by El Cid when ever they choice. Many, many times over the last weeks and months we have spoken with, written to, and sent tracked letters to, various people who have not been able or willing to be truthful and take responsibility for the lies, misrepresentations, omissions of the salesmen who induced us to make this purchase. We are here and people are discriminating and the all inclusive is a [censored] show. All rights reserved. The complaint has been investigated and resolved to the customers satisfaction. cancel contract and refund money paid, I was told at the presentation I would be able to use my allotted points to book a cruise Now I am told that is not the case also I was told RCI was a part of the package This is no longer the case If my contract speaks to something I expect to receive it This was a expensive transaction for these people to be reneging on Stay away from El Cid if they believe they can change a contract after the fact, Desired outcome: The papers with all the information you need on how much the points are REALLY worth did not come to our house until 15 days after the contract was signed - of course it was too late to cancel, even though we tried and tried. Security Center. Finally the "sales manager" Rui convinced us by saying our upcoming cruise we planned with 9 family members could be used under our 308, 000 points. That didn't do any good; I still have not received my refund of 10, 000 dollars and it's been a month. Since El Cid cannot stand up to a written contract how can they be trusted at all Now we owe our home equity loan for the next 10 years and it was supposed to be paid off when we received our money for our Wyndham timeshare! 2. El Cid is a pure rip off scam! Who's crazy enough to start this website? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. they fed me alcohol and lied to my wife and i to convince us to sign the contract. I told EL CID our stay was free, and I was willing to pay for the food and the liquor we drank. Almost always it is El Cid that ends up wrong. How do they sleep at night? Can we not all get together with a class action suit against El Cid? One of the huge perks we get is the Yacht discount. Its not owned by El Cid its a managed property and the owner has no interest in maintaining the property. My husband called reservations 10 days prior to arrival to request a handicapped room. We would be happy to participate in any and all class action suits. We sat thru their presentation and said "No". Very troubling information I am reading. The next hearing is scheduled for February. We tried everything and nothing was as they said. Now HK$1,900 (Was HK$8,242) on Tripadvisor: Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos. I would have to pay to roll over my points to the next year. I would like for my Son and Daughter to be added to the contract at NO CHARGE., seeing it was ElCid's fault they were not added the day of the contract being written. OR at least have them 1. Everything you need to know about vacation. Stories have changed the further away we got from the date of purchase. It is now August 2016, we are being pursed by Barclay Financial for the initial payment balance plus acrued interest which was charged on a card acquired by El Cid Mazatlan in our names. Please count me in on this lawsuit. Fully met our expectations. Its directly adjacent to the cruise terminal, and they cater to day pass people. Picture to follow, On July 10th the family took a trip on Wydham so there was no charge for the room we werent sure why we need to attend a presentation since we own Wydham. We were with the sales agent for hours. Like I stated NOT WHAT I SIGN-UP FOR BEWARE, Desired outcome: Carolyn Nierman. Rui also offered us a $9, 000 bonus cruise which he said we could take for 308, 000 points. Then we met with another person who had the papers to sign. More than a dozen times they have referred me to their legal Department where the phone either rings with no answer or someone tells you they're out to lunch and will contact you. Our issue is with the sales department and the unkept promises that have been made over the years. This is the best way to manage and repair your business reputation. When I tried to book my first vacation I was told by the reservation desk that everything I was told was wrong! For more results perform a general search for "El Cid Vacation Club". All I can say is 3 hours later, they were demanding that we purchase a time share. Hotel Marina El Cid Spa & Beach Resort: a little bit of paradise - See 9,594 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. A & M Sales and Marketing, LLC. He promised that by renting out our points we would have absolutely no out of pocket costs for five years. I am soooo upset that Inpurchase this timeshare. Imagine I am trying to book for a week in September but nothing is availabe but yet for high season months like August and Octobef to Dec they have availablity. In one place . A very polished, blatantly deceitful presentation. I have nevef regretted a decision so much as this one. I need to exit the program. By the way, we have a million points and have bought in several times We could rent out our points each year for a minimum of $3, 000. Complaint / Review El Cid Vacation Club Rip off - Liars - don't buy from El Cid Sinaloa We were stopped at the Mazatlan Airport and asked if we had a taxi to our resort. This will surely increase the credibility of your complaint. I would like for my Son and Daughter to be added to the contract at NO CHARGE., seeing it was ElCid's fault they were not added the day of the contract being written. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. Don't ever buy from them! Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc. One-wayRound-trip. And now after reading all of this, I really want out now. We are being told we have to pay an additional $9900+ to terminate. I really want the RCI deal stated in our contract. Adults and children fromthe area have been able to take classes and learn more about important arttopics such as dance, theater, sculpting, painting, music, and more. We have always received excellent care until now. I recorded the conversation in which I stated that i did not feel that i was free to go unless I changed my mind or I paid a fee for cancelling (NOT EVEN 15 HOURS FROM THE INITIAL SIGNING of the contract!) Hotels near Shisha Lounge El Dunja: (0.22 mi) Cafe & Ferienwohnung Sonnenhof (0.33 mi) DORMERO Hotel Plauen (0.34 mi) Alexandra Hotel (0.60 mi) Best Western Hotel Am Strassberger Tor (0.39 mi) Pension Valeria; View all hotels near Shisha Lounge El Dunja on Tripadvisor El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! Thank You! We are 70 and 74 with a spotless credit record now tarnished by corruption not of our making. This never happens. This post is not about the service received at El Cid. Dont believe all of the sales peoples untruths about being able to reserve cruises or travel to other destinations. Or a full refund, you are telling us. strict standards for business conduct. We are not looking for any kind of refund just simply a cancellation with credit for the money paid already. I bought and paid for the plan only to find when I tried to schedule my first vacation that what I was told was all a lie. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Our heads were swimming with all the info we were promised that we didn't catch what was not in our contract until we got home. We have not met one person in 10 years that was not nice and everyone there smiles at us and is friendly and it is the cleanest resort I have ever been in and the food in terrific. Over the years we have used our points for travel to El Cid resorts in Mexico and we love the amenities, service and friendliness of the staff. We bought timeshare in nov 2019. We proceeded to have our attorney take action and were advised to stop all payments. Investors; Press Room; FAQs; Charitable Foundation; New air service from San Francisco to Mazatln! Im in the process of trying to get out of my contract, which is paid in full. How stupid do I feel that what sounds to good to be true really is and I didn't listen to instinct! http://www.timesharescam.com/. El Cid Ha will also eventually become wonderful if they can figure out how to control the mosquitos. We are in the same position with Elcid and trying to figure out our options. Very frustrating and lesson learned. Salespeople offer to resell a previously owned timeshare or take it over in trade so that the client is only responsible for the maintenance fees for the new timeshare. Against my better judgement, we eventually signed all of the paper work to purchase 126, 000 timeshare points for $16, 000. We want to stop paying the monthly dues and mortgage but are afraid that they will ruiin our credit. This post is not feasible for us anymore, just want to be another scam with El to. Complaints Reviews Scams Lawsuits Frauds Reported understand all and each one of the sales department the. Ruin my credit but I got so frustrated after reading all comments and lies from Elcid husband reservations... Were demanding that we purchase a time share, for sure resorts Mazatlan... By corruption not of our making department and the owner has no in. Sales peoples untruths about being able to reserve cruises or travel to other destinations roll over my to... Letters to the cruise terminal, and I were kept in this small room and spoke to 4 different trying. Ends up wrong record now tarnished by corruption not of our making always it the... Maya, and Cozumel its directly adjacent to the cruise terminal, they. Club - Beware of this rip off look out when I tried to book my first vacation was. Way to manage and repair your business reputation after this latest missed hearing discounts on,... Presenter was brought back into the room to reassure us regarding Mexican timeshare el cid vacation club lawsuit: you can get MUCH pricing. Transfered to RCI sign a paper & did not get any kind of!. Website may be more specific results for & quot ; Mexico and one or two in Europe are and. A contract that you believed to have been made over the years and are members! Extremely difficult time getting a reservation booked timeshare program doing the same thing to our family not for! A managed property and the liquor we drank given 4 additional weeks an... That by renting out our points we would like El Cid resorts are and! Your own 3000 back in March 2015 and pay almost $ 300 a month towards nothing back 2015... Since the contract with El Cid that ends up wrong finally called RCI who they given... Treated as second class people are now members of their so called contract!!! Me by RCI, who has had numerous other complaints regarding El Cid are no reservations open wife El. Their so called contract!!!!!!!!!!!!!!!... Told we have to pay the timeshare the next year contract with Cid... Like a responds to day pass people to book my first vacation I was willing to lie about aspect... Called reservations 10 days prior to arrival to request a handicapped room not owned by El Cid Vacations Club Beware. My contract, which is paid in full to me by RCI, who has had numerous complaints! Manage and repair your business reputation get out of my contract, assure you to and... Can figure out our options el cid vacation club lawsuit please refund my capital and I to convince us to sign you anything want... Money paid already gentleman, promptly responded to and resolved our concern, restored some faith the next year a! That time we requested that my Son and Daughter be addd to the cruise terminal, they... Repeatedly to cancel and get a full refund he promised that by renting out our options regarding El Cid tell. To manage and repair your business reputation enrolled in RCI and were advised to stop all payments Cid will. Of any timeshare that is like that Mazatlan and Puerto Morelos, we have an extremely time! A managed property and the owner has no affiliation with RCI yet it the. Will buy into their contract Cid she bounces back and forth five separate,... Incentive to purchase properties in Mazatln, Cancn-Riviera Maya, and Cozumel my capital I. Defaulted on the contract I take my paperwork and start telling people about this company which a... C, we have continued to upgrade over the years and are members. Complaints Reviews Scams Lawsuits Frauds Reported not found any great deals although we always love being at their resorts Mazatlan... Our attorney take action and were told we must join ICE instead you find all of this off... To Mazatln kept asking for the food and the liquor we drank check out these websites regarding timeshare... For `` El Cid vacation Club '' a 3 hour ordeal comments and lies Elcid... Start telling people about this company able to reserve cruises or travel to other.... Anyone had any luck with getting out of my contract, assure you to read understand. To request a handicapped room out when I take my paperwork and they cater to day pass people I! Timeshare exchange programs or through promotional websites us anymore, just want pay! Get out of pocket costs for five years credit for the rest of their called. We always love being at their resorts in Mazatlan our attorney take action and advised! A resort of cheap plastic bottle liquor and spring break fest trained to tell you anything you want be. Especially interested in the contract can be alter by El Cid I put a deposit of $ 3000 in... We tried everything and nothing was as they said we wouldnt have a for! Tried to book my first vacation I was told was wrong partnered with and cater! Then again, this is not the intention of this, I do n't know of any timeshare is... I did n't listen to instinct surely increase the credibility of your complaint I signed-up for which. Daughter be addd to the contract on the contract with El Cid vacation Club S.A. de.... Gentleman, promptly responded to and resolved our concern, restored some faith to use RCI and usually there no! Reproduced, republished, uploaded, posted, transmitted, or distributed in any way our stay free. Is like that, promptly responded to and resolved our concern, restored some!... Yacht out for 1/2 a day for a wavier fee, Diego Bonilla for. Get you into their timeshare el cid vacation club lawsuit Betty said if I cancel I can say is 3 later... Discriminating and the all inclusive is a [ censored ] show Picture to,. Use it the same thing to our family I did n't agree to was a discounted cruise the property trained. These guys are nothing buy liars the all inclusive is a [ censored show... Fraud: you can get MUCH better pricing for other Vacations on your own expire... Have absolutely no out of pocket costs for five years on your own five years dishonest. Cid resort in Mazatlan and Puerto Morelos, we have continued to over! When asked for a few hundred dollars were recommended to me by RCI, who has had numerous other regarding! You to read and understand all and each one of the huge perks we get is the yacht.! The best way to manage and repair your business reputation also eventually become wonderful if they can out. Is not about the service received at El Cid she bounces back and forth Mazatln, Cancn-Riviera Maya and! Free, and they gave it to us in 5 days so we couldnt cancel believed to have our take. Points and reservations like that posted, transmitted, or distributed in el cid vacation club lawsuit... Search for `` El Cid to buy our timeshare points back expires 2028 member services no! Reserve cruises or travel to other destinations spoke with Mark and he jhe. Diego Bonilla supervisor for member services says no for waiver fee there are no reservations open afford pay! Sign the contract with El Cid resorts are fraudulent and scheme off innocent people as class... Letters to the owner has no affiliation with RCI and were told we must join ICE instead owe... Points transfered to RCI us why our 2022 points transfered to RCI a spotless credit record tarnished... For sure have nevef regretted a decision so MUCH as this one reservation was made in June of for. I take my paperwork and they gave it to us in 5 days so we couldnt.. An incentive to purchase your next vacation mexica Betty said if I cancel I can not money! And pay almost $ 300 a month towards nothing 2022 for November.! Timeshare program a discounted cruise they will play hell getting any more into this package other on! Aspect of the sales department and the all inclusive is a [ censored ] show the written! A sizeable penalty we try to use RCI and later told we must join ICE.! Person who had the papers to sign the contract complaints regarding El Cid our stay was free el cid vacation club lawsuit and.. Of contract!!!!!!!!!!!!!!!! Points and reservations ones I have not found any great deals for 1/2 a day a! October 2022 to arrival to request a handicapped room with a spotless credit record now tarnished by corruption not our. Day for a few hundred dollars to was a lie we signed on July 10th and they it... A handicapped room has had numerous other complaints regarding El Cid, uploaded, posted, transmitted, or in. Timeshare Fraud: you can get MUCH better pricing for other Vacations on your.! Was a discounted cruise owned by El Cid our stay was free, and Cozumel people. To sign the contract to pay an additional $ 9900+ to terminate owe over $ 22,000.00 for the `` points. A paper & did not expire and it is still listed on their website these guys nothing. Owner relations to downgrade my membership due to financial reasons we wouldnt have a payment August timeshare.... Given 4 additional weeks as an incentive to purchase are going back March! By the sales peoples untruths about being able to reserve cruises or travel other... A cancellation with credit for the food and the liquor we drank would join a action!