That one package that had been temporarily lost? I closed my account temporarily and opened an account on Etsy since much of my jewelry is vintage or antique. I sold an item on Mercari And the item was in excellent new condition this Fraud buyer leaves me positive feedback about the item as soon as they receive it, and then wait 10 days to request Return stating the item wasnt as described and Mercari approves this return even though policy states u cannot return after feedback left. When you buy an item on Mercari, we will send you a tracking number, so you can easily keep an eye on the progress of your package. However, if there are any issues with delivery, it can take up to 14 days for payments to be released after the item has been marked as delivered. Mercari does not sell any products but acts as the middleman between buyer and seller, ensuring successful transactions. By: Author Olin Wade (Remodel or Move Stuff). All items must be legal, authentic, and in good condition, and must come from brands or categories that are allowed on Mercari. It is. They have been very personal and its not just a cookie cutter response. I also regularly get an equal amount of fake silver on Etsy, Amazon, and EBay for sure! If you request cancellation it will go on your account regardless of the situation. When I refused, she made a claim that it wasnt properly discribed as it was not completely round. Amazon takes a huge % of your sales, too huge. It happens constantly. Clothing-wise, Ive been very lucky on Mercari. Step 3: Sell an Item by Creating a Listing. I like this site for selling my stuff. Still waiting for bought item arriving this week. I sent the ring in 2 boxes completely bubble wrapped. Mercari obviously doesnt give a damn, so Ill bypass them altogether from now on. Think about it. For international shipping, you may be able to have your package shipped to you via EMS, ePacket, or other international services. In select areas, you can choose to have an item delivered via our Mercari Local service. Sounds like a juicy lawsuit to me! Yeah, I placed the order at like 7:30 AM on the 23rd. Listing it below one I seen simular, I sold and shipped it promptly. I wish you all the best. There is no single scam associated with Mercari. I told him ok then ship it back and get your refund. Scammed by Mercari!! To post a listing, all you need to do is click the large, orange "sell" button within the app or the (equally orange) "Sell on Mercari" button on the Mercari homepage. My description always includes comments about shipping and after a buyer purchases, I message then and tell them exactly when it will go out. You can get the latest shipping updates and estimated delivery date from the Order Status page. Ive seen how little people make after discounts and fees, unless they have a gazillion items of every style and size listed, so they have a lot of salesor, unless theyre a fake .925 sterling silver sellerlol. 2. I know he had blocked me because I was furious when this was all happening and wanted answers. i have a new debit card # im trying to add to my account. At first glance they looked real but after I had accepted them I sat down and started to really look at them and they are so fake. No one charges tax again for things bought At a yard sale! I highly doubt it would be damaged. However, 1 transaction with Mercari was horrible. IT IS NOT EVER because Ive found that people who sell Silver & gold,or sell on Mercari or elsewhere are dishonest or scamming and TRYING to cheat me ,because if anything the opposite is usually true. By doing this, you can get a better idea of how much it will cost you to ship your item. I got my $$$ back after a few days. Who ever heard of a site that will not allow a return of a clothing item that does not fit and is mis-labled. he opens a dispute saying it doesnt work. I explained the situation to Mercari customer care and also provided proof. I placed an order and never received it. When I was asked to rate the seller I sent Mercari a message saying I had a problem and couldnt rate the seller they rated her anyway, then sent me through a loop of emails saying my issue is resolved and since I rated the seller they cannot do anything more. So frustrating!! The app doesnt allow buyers to leave negative reviews after a cancelled order which is stupid you cant warn others. How can you not be aware of a hole that literally runs the entire seam of the back of the stuffed animal and further more it was the same stuffed animal that she didnt send the back profile? Ive almost given up and just deleted this message it will likely Fall Out of the irritation of having to write it review it and rewrite all the mistakes made by autocorrect Ive only become extremely irritated and now hostile which is exactly why other people just dont even bother they just delete the app and never look back. If youre selling more expensive items, consider Amazon, eBay and Poshmark. Weve added a payment processing fee of 2.9% + $0.30 charged to the seller for each completed transaction. If your order hasnt arrived after 7 days, you can request a refund from the Order Status page. But I must say, after reading all of these comments below, that I am probably going to close my Mercari account. All items sold on Mercari ship within two business days, and our system allows sellers to choose their shipping provider. Sometimes an order can be delivered to the wrong address. He. Mail the ribbon back to her via Priority Mail; 2. That was not or whom I thought I was buying the product from. Customers make an offer and you can provide a one line explanation as to why you accept or decline. I spoke with 15 different people with none of them willing to do a damn thing. Overall, I like the app and ive had success, but Mercari needs to hold buyers accountable for not rating the selling within 24 hours of the item being delivered. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. We ask sellers to ship orders within 3 business days of purchase to make sure your item arrives on time. Caution: Always meet in a public place with plenty of people around. Once a sale is made, Mercari holds the seller's payment and takes its commission (10% of the item price) from the seller. I would be surprised if they didn't have it on mobile since I used the Make Offer feature, which I know isn't available on the buyer's end on website. Its quick to set up your account simply upload photos and enter descriptions. If your seller confirms shipment but doesnt provide a tracking number, please wait until 7 days after purchase for the order to be delivered. Like I said it was in a flight case so no need for a box. Whether I get my money back will be anyones guess but such is Mercari. If your order hasn't arrived after 7 days, you can request a refund from the Order Status page. Ebay does not do this. 'In honor of imnotlegolas for starting this subreddit. ', Press J to jump to the feed. If they run into any issues, they can contact us through the help center. The 10% doesnt apply to shipping, and generally seller will earn more money that way. 2 mo. All new listings will be subject to the new fee on October 1, 2020. What happens if the seller doesn't ship within 3 days Mercari? [texts-excerpt] penalty for cutting mangroves in floridaFREE EstimateFREE Estimate Thank you very much for the solid advice!I sell stuff occasionally on Mercari and was worried I would be slapped with a cancellation mark if I did it like that, but you have cleared my doubts! Also ive come up with the conclusion that they have people buying the items and keeping ur money and product! Lisa WRONG DECISION! I wasnt letting this happen. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Now. Im a new seller and am suspicious that Mercari is overcharging me on shipping. Items may not sell for as much as they do on ebay. Thank you for your input! Listing seemed easy enough , got a message that it was sold- when I had the chance to get back to it there was sign it sold. Should be same for Mercari. If the seller does not ship within the stated shipping timeframe, the buyer is given the option to open a case and request a refund. Once the item is delivered to the buyer, they have 3 days to open the package and rate the transaction. Required fields are marked *. Mercari makes it easy to arrange shipping, and youll save money compared to options like traditional carriers. mercari asked if I wanted the bad back and Im like of course its you know if its hardly noticeable I want to see whats going on. If the seller never ships the item,Mercari will refund the full purchase price including the original shipping cost. If your tracking stops receiving updates, we recommend reaching out to the shipping provider. Im usually okay with knocking off a few dollars here and there within reason. So I did what I thought was right and blocked him on my end! If youre looking for a more comprehensive approach to selling, Mercari may be a better option. I have No idea how this all works and cant find anywhere to ask questions or get answers from anyone. That is fine but what is of concern to me is that I accidentally hit the wrong button that said do u want the buyer to send item back. Mercari does not accept Returns or issue a refund if the Buyer rated the order and released payment to the Seller or in the following circumstances: The return request was approved, but the buyer did not return the item back to the seller after 7 calendar days from approval The buyer does not contact Mercari within the return timeframe If that doesnt happen, youll be able to get a full refund within three days after seven days of waiting. You need to call fedex and file a fraud claim. The calculator will then provide you with an approximate cost that you can expect to pay for shipping. Your shipping cost is not refunded. I do this as a small business. Additionally, Mercari is an independent, publicly traded company on the Tokyo Stock Exchange and have been in business since 2013.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-large-leaderboard-2','ezslot_12',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); Overall, Mercari is highly regarded by its customers and considered to be a very safe, trustworthy and reliable platform for buying and selling items. but always within their 3 day window. But I am just so very tired of the games these buyers play with the constant low-balling they all seem to do!!! They released the money finally to me and canceled the buyers account and apparently banned his IP on ebay. I was selling a bundle of old antiques books 20 of them, and fee was 10.00 plus 3.00 processing fee. Once the promised Ships within time frame has passed, youll be able to cancel the transaction on the Order Status page and receive a full refund in the original form of payment. No, Sellers do not rate buyers on Mercari. Agree with all comments posted. If the seller does not ship and the buyer initiates a case and is approved, the buyer will receive a full refund, minus any fees associated with the order. Founded in 2013, the app is currently stationed in the U.S. and the UK. Dont waste your time on MERCARI go with a legit marketplace with better customer service!! As far as ever being a seller on Mercari nope, nope, nope. No one to contact to explained. Save your the headache. You have entered an incorrect email address! To take advantage of the offer, make sure your order meets the following criteria: Buyer must have a minimum of two Mercari purchases in the past 12 months, Items must be limited to items in good condition and between $15-$2,000 in order value, Order must be placed using the Mercari app or website. It is important that sellers respond to buyer inquiries in a timely manner and provide accurate information or descriptions of the item they are selling. When I sent him the total I gave him about 25 dollars off (which I felt was fair given it was a 200 dollar offer). The downside is that youll need to package and label your item, which can be a bit of a hassle. I got a half-assed "I'm busy" excuse, and the label was created that evening. Unscrupulous sellers, too, frequent the site just as unscrupulous buyers do. No, I should pay for the shipping; 4. The buyer had no previous buying or selling history and I have a perfect selling history. I have shipped close to 100 (93 to be exact) of the same type items (all exact same materials/sizes/packaging with zero issues. Mercari will take appropriate action if it determines that there has been an unauthorized or otherwise questionable use of your account. Mercari received the refund June 7th. His game is to talk sellers down and then sell his products at massively overpriced rates regardless of condition. There's also a $2 fee if a direct deposit transfer is rejected by your bank. We reach out to the buyer and Mercari both deny for refund. We had to replace a portable GPS due to ours being stolen. Also, dont waste your time on Mercari, there are better, safer ways to sell. Founded in 2013, Mercari is an online marketplace for selling used, secondhand items. You may be a bit of a hassle perfect selling history and I a! A half-assed `` I 'm busy '' excuse, and generally seller will earn more money that way altogether now. 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