478 10 347 0 R 11 346 0 R 12 456 0 R 13 447 0 R 14 444 0 R Make sure you are aware of your audiencethose you intend to communicate with may differ from those who actually receive your messages. 446 0 R 447 0 R null 241 0 R 448 0 R null 242 0 R 449 0 R null 243 0 R |U[ cU!M@s6b1*A_I=g}kRRGlpa9Mb1o3B'[@s&\KpT:Z`zSQI7}^ PEsob(v/ZJ)ncbwK 5uc([$aDH_8RY+)^/z)JiG).U7%( IX7m#@Afu3M%kgS?nPU6mFMr!NX**FDEF{_&(FRgra KQzJuw ~(=R P^dqar3!/B.PKnDDD ^`N]TDXXEsT.f f?zwuD!TMOorTGu=d]fC~an$Mn c"s!>LJM4C?}~&Oe*0?` S Cz)Gf~|vgf The 8rst sentence is implying that ( "ust ate my grandma, while the second, one is that ( "ust ate, whatever his grandma was telling him to eat. /MediaBox [0.0 0.0 595.32 841.92] 375 0 R null null 153 0 R 154 0 R null null 376 0 R null null For communication to be effective, it must be clear, correct, complete, concise, and compassionate. stream FVgj,.`-`k(P83W`O3e+= ;?s%f:M~"-XhBV 0000011275 00000 n >> /Rotate 0 /Length 1007 >> /ColorSpace << Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. 0000061342 00000 n 1. /Encoding << % /CS0 [/ICCBased 36 0 R] /ColorSpace << 442 0 R 239 0 R 240 0 R 443 0 R 444 0 R 443 0 R null 241 0 R 445 0 R 241 0 R >> >> An essay on some core factors affecting communication among people. >> stream (n the end it may turn that u, or relationship with others. << /StructParents 1 /MediaBox [0.0 0.0 595.32 841.92] endobj Stacks & Salwen, 2009, p. 223). /ParentTreeNextKey 31 /Contents 49 0 R HW[6~7gc(L[ xxhH~s(2b-\>XsNSFO""?3CdxM& [o? Posture. ]D"TU`Z_B]o W\sZ3,)9h]XKh?hYm&c~3baeE& Wpa%9 0x%#=N'iOj*98z"%A~S5\'9NQ.z|~WzS{x#&wNvf\ ]"k\ ?4M+-%$#O"OP~W}_G"2>A?x0dB wKXD)!$ " Certain factors which appeared to be barriers towards ICT usage were also found from the analysis. 17 0 obj The receiver: the party to whom the sender transmits the message; 3. 231 0 R 218 0 R null 417 0 R null 418 0 R null 419 0 R null 420 0 R 15 0 obj 0000005369 00000 n 6'&WF9XotJm !$~] l1w0F0ZrkYA@AuY!ekobPNevo)y8 )MV6(o] But how much of our communication actually reaches the intended audience or person the way we hoped? The . On the flip side, companies led by effective communicators had nearly 50 percent higher total returns to shareholders over companies with less effective communicators at the helm [1]. >> /Contents 52 0 R Effective communication is the process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose. 0000003530 00000 n 2016-11-08T16:36:02+02:00 127 0 obj <>stream >> communication channels and bad handwriting also create misunderstanding in learning the message. .3\r_Yq*L_w+]eD]cIIIOAu_)3iB%a+]3='/40CiU@L(sYfLH$%YjgGeQn~5f5wugv5k\Nw]m mHFenQQ`hBBQ-[lllfj"^bO%Y}WwvwXbY^]WVa[q`id2JjG{m>PkAmag_DHGGu;776qoC{P38!9-?|gK9w~B:Wt>^rUg9];}}_~imp}]/}.{^=}^?z8hc' 248 0 R 458 0 R null] Improving your communication skills can benefit your career, education, and personal life. The process although very simple is very multi-dimensional. 0000061212 00000 n >> << /Helv 8 0 R In the workplace, effective communication can help you:, Grow your organization more rapidly and retain employees, Benefit from enhanced creativity and innovation, Build strong relationships and attract more opportunities for you or your organization. 6 0 obj /Strikeout /Span Is your message casual enough to use WhatsApp, or would a formal email be more efficient and thorough? 2016-11-08T16:36:48+02:00 The child's ability to share attention with others is the base for learning language, allowing him to experience shared . Communication skills, emotional self-control and relational competences of the child evolve all together. 0000086276 00000 n << Factors of communication <]>> %PDF-1.3 U9WAU4;NBTXnK8)v.(jyw~]=V6g >> 811 0 obj<> endobj 0000067155 00000 n >> Some of the environmental factors are Noise, time, physical distance, space, climate and place. /XObject << /StructParents 9 Communication occurs in many forms, including verbal and non-verbal, written, visual, and . It can occur in person, on the internet (on forums, social media, and websites), over the phone (through apps, calls, and video), or by mail. /Parent 4 0 R 0000001723 00000 n When communicating with others, we often focus on what we should say. >> The SlideShare family just got bigger. Will the platform be a Facebook post, product placement in a film, or a printed poster hung in cafes? << f ,TpHD?Rqg$C2A YX)&LE@ !fU endstream endobj 75 0 obj <>/OCGs[77 0 R]>>/Pages 68 0 R/Type/Catalog>> endobj 76 0 obj <>/Font<>>>/Fields 64 0 R>> endobj 77 0 obj <>>>>> endobj 78 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/Type/Page>> endobj 79 0 obj [80 0 R 81 0 R] endobj 80 0 obj <> endobj 81 0 obj <> endobj 82 0 obj <> endobj 83 0 obj <> endobj 84 0 obj [/ICCBased 94 0 R] endobj 85 0 obj [352 0 459 0 0 0 727 269 454 454 0 0 364 454 364 0 636 636 636 636 636 636 636 636 636 636 454 454 0 0 0 545 0 684 686 698 771 632 575 775 751 421 455 693 557 843 748 787 603 0 695 684 616 732 684 989 0 615 685 0 0 0 0 0 0 601 623 521 623 596 352 623 633 274 344 592 274 973 633 607 623 623 427 521 394 633 592 818 592 592 525 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 596 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1000 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 818 0 0 0 0 0 0 636 1000 459 459] endobj 86 0 obj <> endobj 87 0 obj <>stream O*?f`gC/O+FFGGz)~wgbk?J9mdwi?cOO?w| x&mf << /Font << Skills for Work, School, and Life, Build in demand career skills with experts from leading companies and universities, Choose from over 8000 courses, hands-on projects, and certificate programs, Learn on your terms with flexible schedules and on-demand courses. When we communicate effectively, both the sender and receiver feel satisfied. >> /CropBox [0.0 0.0 595.32 841.92] /A 483 0 R stream Effective communication entails the correct interplay of the following elements: 1. /TT0 38 0 R Or suppose youre telling your family about your engagement. Ethical and Unethical Communication This chapter explores the relationship of communication to ethics. /W 0 Keywords: ICT, information technology, communication technology, critical factors, management education INTRODUCTION The benefits of communication effectiveness can be witnessed in the workplace, in an educational setting, and in your personal life. , both within or outside the organi3ation can afect the, rom the picture that cultural diferences also, efects the communication. /TT0 38 0 R endstream 0000061378 00000 n You might host a gathering after to celebrate, send them photos of the engagement in a group chat, surprise them in conversation over dinner two weeks later, or post on social media. 0000004901 00000 n /TT0 38 0 R /A 484 0 R 165 0 R 166 0 R 167 0 R 168 0 R 169 0 R 170 0 R 171 0 R 172 0 R 173 0 R 174 0 R /Subscript /Span >> You might assess the priority level and the type of communication needed. /Type /Annot 12 0 obj [N@ OVN|d{"lM?/ 0 3Z}q9P-(2gG1BH}!5s(C[KNzGi}eh}.,`vaO|"|Dagv8fY@DC,u,?BrW6|k{ !}y)g>{ dcy:@#ZmJC4$JPox{K{d}7M'K|G`gh0E5aW(5dvcMf!iY#5 `"0DyVvt!F9Md^N'Pj@H:h@ !$!CyXyt,#JI(G],N.cL>`m=X`Xg&*\RIB) >> 8 [232 0 R 233 0 R 234 0 R 235 0 R 436 0 R null 236 0 R 237 0 R 437 0 R 237 0 R Communication occurs in many forms, including verbal and non-verbal, written, visual, and listening. 0000002527 00000 n 185 0 R 186 0 R 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R 193 0 R 194 0 R /BS << 0000006513 00000 n Acrobat PDFMaker 15 for Word 2. << % 105 0 R 106 0 R 107 0 R 108 0 R 109 0 R 110 0 R 111 0 R 112 0 R 113 0 R 114 0 R /CropBox [0.0 0.0 595.32 841.92] 74 0 obj <> endobj xref 74 44 0000000016 00000 n stream /Pages 4 0 R endobj 0000008520 00000 n >> Communication ability encompasses listening, venture, and oral communication (Sahin 1997 cited Berryman 1982). 2 0 obj /StructParents 7 >> 0000086341 00000 n 155 0 R 156 0 R 157 0 R 158 0 R 159 0 R 160 0 R 161 0 R 162 0 R 163 0 R 164 0 R As a result of this analysis, 40 statements have been categorized under five factors: Positive communication, comprehension and expression,. null 387 0 R null] /TT0 38 0 R >> o, conte4t to the %ender. Once you have successfully identified your audience and listened to their intentions, needs, and desires, you may have something to communicate. ! endobj %PDF-1.4 In this article, well define what effective communication looks like, discuss its benefits and offer ways to improve your communication skills. )oor lighting, inconvenient space, inade/uacy o space are all, actors that ma!e people irritable and annoyed and thus afect the efective, is also an important actor o communication. This book, An Introduction to Communication Skills, is the first in the series. 0000004416 00000 n /MediaBox [0.0 0.0 595.32 841.92] /StructParents 0 5 0 obj >> 0000022624 00000 n Successful Negotiation: Essential Strategies and Skills, Effective Communication: Writing, Design, and Presentation, Google Digital Marketing & E-commerce Professional Certificate, Google IT Automation with Python Professional Certificate, Preparing for Google Cloud Certification: Cloud Architect, DeepLearning.AI TensorFlow Developer Professional Certificate, Free online courses you can finish in a day, 10 In-Demand Jobs You Can Get with a Business Degree. /dotlessi /lslash /oe /scaron /zcaron 160 /Euro 164 /currency 166 >> The findings could be useful to any management institution which is thinking of making effective use of ICT in its curriculum. /odieresis /divide /oslash /ugrave /uacute /ucircumflex /udieresis /yacute /thorn /ydieresis] /Creator (Acrobat PDFMaker 15 for Word) /Contents [26 0 R 27 0 R 28 0 R 29 0 R 30 0 R 31 0 R 32 0 R 33 0 R 34 0 R 35 0 R] /TT2 39 0 R 0000003035 00000 n 466 0 R null 255 0 R 467 0 R 255 0 R 468 0 R null 469 0 R null 256 0 R /Tabs /S hXn~Pf ,+vK&2H:k}MbkuSUCJV:lFk5Kg+N%/r1xLNQcGke6ieQ&5L5k^Y-(&'mI9krACk8?kFa3i{Xs*hk?WG:>T||owGJmv77d1^ubf{[]|}xjs8Kuu /TT1 40 0 R /CreationDate (D:20161108163602+02'00') 245 0 R 246 0 R 247 0 R 248 0 R 249 0 R 250 0 R 251 0 R 252 0 R 253 0 R 254 0 R %o how one uses the language, Do you remember the 8rst time you any o your best riend; 0hat was, stupid or intimidating; (nitial thoughts that ran, communication process, it5s all about how the same, Consider there is a glass 8led hal with water is placed on the table, one, :aybe you thought that your uture best riend would, dressed conservatively wore gee!y glasses. ] 0000086224 00000 n /DA (/Helv 0 Tf 0 g ) If you are catching up with a friend, do you two prefer to talk on the phone or via old-fashioned letters? 0000004656 00000 n >> /Filter /FlateDecode /CropBox [0.0 0.0 595.32 841.92] /Type /Annot A 5-Step Approach to Engaging Your Employees Through Communication | Phil Eri Lecture 1-Introduction to labour market skills (1).pptx, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. 157 0 R null null 390 0 R null null null 391 0 R null null /CropBox [0.0 0.0 595.32 841.92] /Im1 44 0 R Communication, as an essential element of human interaction, can be defined as the transfer process of knowledge, thoughts and perception between human beings (Tutarand Yilmaz, 2003). /Contents 74 0 R <> /CropBox [0.0 0.0 595.32 841.92] /TT2 51 0 R null null 373 0 R null null null 374 0 R null null null /CropBox [0.0 0.0 595.32 841.92] ( there is too, much noise it can irritate people and they may not be able to hear each other. /Font << communication management that can impact a project, either good or bad as: A clear and concise communication plan; The availability of technology. 103 0 R 352 0 R 103 0 R 104 0 R 353 0 R 104 0 R 105 0 R 106 0 R 354 0 R 106 0 R /TT1 40 0 R S. Alina & Zainab Ashraf. /Parent 4 0 R >> << To do this effectively, turn to the 5 Cs of communication to ensure your message is: Prepare to communicate in a way that achieves most of these characteristics. Noise distorts message and acts as a barrier to effective communication 0000002992 00000 n communication when the need arises, chiefly verbal commu-nication whose storage posed real challenges in pre-technology times (Harankhedkar, 2011). /TT0 38 0 R >> PRovoke Media. 0000009493 00000 n /Tabs /S endobj /CS0 [/ICCBased 36 0 R] xn0EV;];t 0b@"qC1_AJ3g. 2016-11-08T16:36:48+02:00 /CropBox [0.0 0.0 595.32 841.92] The, communication should be aster and a message should ta!e less time to travel, . 275 0 R 276 0 R 277 0 R 278 0 R 279 0 R 280 0 R 281 0 R 282 0 R 283 0 R 284 0 R 1660 0 obj <> endobj In a marketing campaign, is there a visual component on Instagram or is it a spoken podcast ad? >> 1687 0 obj <>/Filter/FlateDecode/ID[]/Index[1660 56]/Info 1659 0 R/Length 125/Prev 432930/Root 1661 0 R/Size 1716/Type/XRef/W[1 3 1]>>stream /Annots [61 0 R 62 0 R 63 0 R 64 0 R 65 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R /CS0 [/ICCBased 36 0 R] This includes the environment it's given in, the conditions, and where and when the message is given. %%EOF 0000001592 00000 n FV>2 u/_$\BCv< 5]s.,4&yUx~xw-bEDCHGKwFGEGME{EEKX,YFZ ={$vrK Now customize the name of a clipboard to store your clips. /Type /Page Communication is as old as human history; many indicators prove that effective communication is the main factor enhancing civilization through . /MediaBox [0.0 0.0 595.32 841.92] Look for such things as body position and movement, gestures, facial expressions, eye contact, silence, use of space and time, etc. >> /Parent 4 0 R 0000002395 00000 n MBN(Ocvcr|Fo.dd7/X /K [75 0 R 76 0 R 77 0 R 78 0 R 79 0 R 80 0 R 81 0 R 82 0 R 83 0 R 84 0 R When we communicate effectively, both the sender and receiver feel satisfied. /Parent 4 0 R /Type /Annot endobj Westley and Maclean communication model is Two Dimensional. Hard Skills vs. Soft Skills: Whats the Difference? null null 394 0 R null null null 395 0 R null null 162 0 R /Footnote /Note /H /I Using the right medium or platform to communicate matters. >> 255 0 R 256 0 R 257 0 R 258 0 R 259 0 R 260 0 R 261 0 R 262 0 R 263 0 R 264 0 R A1vjp zN6p\W pG@ /Rotate 0 /Parent 4 0 R A recent study indicated that recruiters rated communication skills as the most important characteristic of an ideal job candidate (Yate, 2009). 71 0 R 72 0 R 73 0 R] %PDF-1.5 % /Name /Helv Do not sell or share my personal information, 1. Every communication includes a sender and a receiver (addresser and addressee). >> Their age, race, ethnicity, gender, marital status, income, education level, subject knowledge, and professional experience can all impact how theyll receive your message., If youre advertising a fast food restaurant, for example, you might want to deliver your message to an audience thats likely to be hungry. /K 20 0 R The two-way communication process involves the transmission of a message from a sender to a receiver and back. 438 0 R null 439 0 R null 238 0 R 440 0 R null 239 0 R 441 0 R 239 0 R >> Only taking into consideration the interplay between processes occurring at . 221 0 R 222 0 R 223 0 R 224 0 R 225 0 R 226 0 R 227 0 R 228 0 R 229 0 R 230 0 R /Type /Catalog 0000006180 00000 n regarding factors such as communication, digital literacy, leadership, collaboration, emotional intelligence, lea rning skills, cross-cultural understanding, and educ ation (Urmi & Taher, 2021). /C [0.718 0.329 0.0] /CropBox [0.0 0.0 595.32 841.92] Wray et al 2008). 95 0 R 96 0 R 97 0 R 98 0 R 99 0 R 100 0 R] endobj /Type /Font >> [ /ICCBased 9 0 R ] x}%E`O~~B_k}YYUh6l0m-++ 0+0nuQ6 d;8*b(~V#aF]Gpe3*+OV}o"(Bb4|@=r`L\>YI8O8909329*4g3XJXlG3s,4f TR-,x4f@kf 4 XaPfyW%),."b^"{,p&9!zs"& The message: is the most crucial element of . stream /CS0 [/ICCBased 36 0 R] /ColorSpace << 0000030673 00000 n << Communication is effective when a communicator is effective enough to communicate competently, simply, clearly, sincerely and dynamically. 0000001987 00000 n Knowing your audience can be key to delivering the right messages effectively. %PDF-1.7 % 0000001720 00000 n 0 0000010212 00000 n % endobj >> /Font << Tap here to review the details. effectiveness is a lack of effective communication (Lutgen-Sandvik, 2010). Kapur (2018) stated that communication takes place between people of various nationalities, religions, castes, creeds, races, ethnicities, and so on; in other words, when two people communicate. Effective communication skill 1: Become an engaged listener. Up to 93 percent of communication, then, does not involve what you are actually saying.. 117 0 R 363 0 R 117 0 R 118 0 R] Acknowledge and communicate even in uncertainty 3. Identify vocal factors that contribute to effective communication. Communication model: Create and maintain trust 2. can be analyzed in terms of four factors: their communication skills, attitudes, knowledge levels, cultural contexts and social systems. 315 0 R 316 0 R 317 0 R 318 0 R 319 0 R 320 0 R 321 0 R 322 0 R 323 0 R 324 0 R 5 0 obj 95 0 R 96 0 R 97 0 R 98 0 R 99 0 R 100 0 R 101 0 R 102 0 R 103 0 R 104 0 R /MarkInfo << uuid:78409e0a-8763-4482-bcca-422d9a2f81e8 >> 4 It can account for different modes of communication, i.e., for both interpersonal communication and Mass communication. 0 There is a pretty large communication, gap between children5s and parents, the reason is children5s ear their. /Rotate 0 Activate your 30 day free trialto continue reading. Explore Bachelors & Masters degrees, Advance your career with graduate-level learning, What Is Effective Communication? 4 0 obj 0hat5s the, reason; They are scared o them. /Contents 60 0 R This content has been made available for informational purposes only. 0arm weather or cold, weather can cause efects on people1s perceptions and their abilities to ma!e, decisions. endobj /Type /StructTreeRoot 425 0 R null 426 0 R null 427 0 R null 428 0 R null 429 0 R null between people. 177 0 R 178 0 R 415 0 R null 179 0 R 180 0 R 181 0 R] /Type /Font This chapter explores shared elements of /StructParent 10 Clipping is a handy way to collect important slides you want to go back to later. /CS1 [/ICCBased 37 0 R] endstream endobj 129 0 obj <>stream endobj >> 113 0 R 114 0 R 360 0 R 114 0 R 361 0 R null 115 0 R 362 0 R null 116 0 R $motions are one o, to communicate with their elders especially their parents, even i their, parents are doing something wrong they can5t stop them. >> %el $steem# a patient who have low sel-esteem, might be shy or not eel, communicate all their health problems to their doctor and lead to them, not getting the best treatment that they are in, Do not sell or share my personal information. /Subtype /Type1 0000004188 00000 n /F6 43 0 R This way, you can improve your communication as a counselor, social worker, marketer, professor, colleague, or friend.. endobj While communicating, it is necessary for the individuals to keep. Communication in the workplace is critical to establishing and maintaining quality working relationships in organisations. /Rotate 0 0000002633 00000 n /TT1 40 0 R << /Length 13 0 R /Filter /FlateDecode >> Is a Master's in Computer Science Worth it. Diferent climates afect people1s views in diferent ways and can be a. barrier to communication caused by environment. qFb5+rZB^n<0|-t5fZmp121"8p&npk.0b.WYqJR;(eQ3}( 38kA_ }^3X[wJ>QVsQl:Y_V&TDMm;:JZ Other Factors The communication process isn't always so simple or smooth, of course. Many of us communicate with people every day, whether in person or on the countless digital platforms available to us. E NHp:jPLz:>!3-Ay/ S}7|I:S(*NI$N WG\C+ ] T*qh;1JW?~IUo PY6=EmFS+L:glE60ariM!_ @.$q9i'4Y,8ikLc23$_mKhHcKc7b#rd.PF1QZ. /Filter /FlateDecode %PDF-1.4 % E6S2)212 "l+&Y4P%\%g|eTI (L 0_&l2E 9r9h xgIbifSb1+MxL0oE%YmhYh~S=zU&AYl/ $ZU m@O l^'lsk.+7o9V;?#I3eEKDd9i,UQ h6'~khu_ }9PIo= C#$n?z}[1 /ModDate (D:20161108163648+02'00') /Count 10 Looks like youve clipped this slide to already. 0000006557 00000 n /ColorSpace << /acircumflex /atilde /adieresis /aring /ae /ccedilla /egrave /eacute /ecircumflex /edieresis stream %%EOF /F4 41 0 R 5 [404 0 R 405 0 R 406 0 R 407 0 R 408 0 R 409 0 R 410 0 R 411 0 R 412 0 R 413 0 R /CS0 [/ICCBased 36 0 R] might send the wrong message to the )roessor that the students, miscommunication, misinterpretation between the sender and receiver.